What is Jumeirah Blues?
Jumeirah Blues is a Housing project In Jumeirah Village (South) situated between Al Khayal Road and Emirates Road being developed by TSA International Investments Ltd..

What type of homes does Jumeirah Blues sell?
Jumeirah Blues consist of two Apartment Buildings with 120 apartments and one stretch of 16 Town Houses. The Apartments have Studios, One, Two and Three Bedrooms. While the Townhouses have a Basement+Two floors and a terrace witha choice of two, three & Four Bedrooms.

Where are your sales centers located?
Please click here to view our contact information.

What is a Home Orientation?
A Home Orientation is an opportunity to visit your home with one of Property Handover representatives. During the Home Orientation, any matters that require attention will be recorded on a Home Orientation form.Jumeirah Blues's Quality Assurance Department (QAD) will liaise with the Contractor to ensure all these snags (subject to acceptance by QAD and consultants) are rectified.

Can Jumeirah Blues provide a visit visa for my home orientation/ handover?
No, Jumeirah Blues does not provide visit visas for customers.

Can I authorize someone to do the orientation in my behalf?
Yes, provide us with an authorization letter duly notarized or attested by a legal or consular authority stating the person who will represent you. Please include a copy of your passport so we can verify the signature.

Can I change my home orientation date?
Yes, you can change your home orientation date once, as long as it within the period scheduled for the project.

Can I go for a second home orientation to make sure that all snags are rectified?
There will be only one home orientation per customer, however if you find any pending snags you can report them to the Quality Assurance Help Desk at the Customer Care department.

Can I make changes to my Villa?
Yes, as long as these changes will not effect the construction of the villa. However, before making any alterations, you first have to obtain a No Objection Certificate from Jumeirah Blues. Who in turn will need to notify the Master Developers and obtain a NOC. Please note that all external changes are not allowed.

Can I rent my property once it's handed over to me?
Yes, you can rent out your properties after you complete the payment and take possession.

Will my villa be exactly the same as the one I saw at the Sales office?
Please keep in mind that the show villas at the Sales offices have a luxury finishing which is different from the standard finishing. If you want a luxury finishing in your home please inform the Sales office at the time of purchasing your property. Keep in mind that this will result in the price being adjusted accordingly.

What is the Property Handover Process?
In order for a customer to take handover of their property, he/she/they must produce all the necessary documentation after which he/she/they can take possession of the property. The documents required are as follows:
Single Owner:

• Original 'Certificate of completion of payments'.
  
• Original Passport or a recognized Government ID for identification.
  

Multiple Ownership:

• Original 'Certificate of completion of payments'.
  
• Notarized authorization from all owners.
  
• Original Passport or a recognized Government ID for identification.

Company Ownership:

• Original 'Certificate of completion of payments'.
  
• Letter of authorization on company letterhead signed by authorized signatory as per sales contract.
  
• Copy of Passport of authorized signatory (for signature verification )
  
• Copy of Trade License or in the case of international company a Notarized Certificate of Incorporation.
  
• Original Passport or a recognized Government ID for identification.

Authorization on behalf of owner:

• Original 'Certificate of completion of payments'.
  
• Notarized letter of authorization.
  
• Copy of Passport of owner ( for signature verification ) to be counterchecked against sales contract passport copy.
  
• The authorized representative must carry his/ her Passport or a recognized Government ID for identification.
  

What is the sales process if I want to buy a home with Jumeirah blues
Please click here to view our sales process.

What will owners receive, when they get the handover of their properties?
Apartments
Upon the handover of Apartments, owners will receive:

• Keys to their unit
  
• Homeowner's manual
  
• List of important phone numbers
  
• DEWA application form
  
• Car Parking Number
  
• Access cards / Transponder (where applicable)
  
• P O Box Keys (only in case of Dubai Marina)
  

Villas
Upon the handover of Villas, owners will receive:

• Keys to their Villa
  
• Homeowner's manual
  
• List of important phone numbers
  
• DEWA application form
  
• Car Security Sticker

When can I do my home orientation?
You will receive a call from our Property Handover Department to schedule an appointment for your Home Orientation. Usually the orientation takes place approximately 15 days before the property handover date. In exceptional cases when the property is not ready on the time, we will inform you of the new orientation date.

Why are the dimensions of my property not matching with the contract floor plan?
The total area is not simply a sum of all the measurements found in the drawings. True dimensions are measured from centers of walls and include plaster thickness. The areas are calculated by computers and will always contain some discrepancy when totaling up room dimensions. This is an accepted practice around the world.

Who is eligible to apply for a residence visa?
If the homeowner has no alternative means of sponsorship for a residence visa, the first owner may be sponsored by Jumeirah Blues for residency in Dubai, UAE subject to the applicable immigration laws of the country. Please note that the first named owner will not be entitled to sponsorship through Jumeirah blues, if he/she is eligible for an employment visa through their employer and/or have any business in Dubai or UAE. The sponsorship by Jumeirah Blues does not entitle for employment or any other business activity in the UAE. The owner has to apply through Jumeirah Blues to have his/her case assessed for eligibility.

To assess eligibility the owner needs to establish to Jumeirah Blues that he/she is not eligible for any employment sponsorship and has no alternative means for sponsorship in UAE. Upon receiving this letter and the administration fee Jumeirah Blues will review the application on an individual basis. This Residence Visa has to be renewed every 3 years. Administration & Immigration charges will apply.

Please note that Jumeirah Blues does not provide visas for:

1. Parents of the applicants
   
2. Sons over age of 18
   
3. Married daughters
   
4. House Maids of some nationalities
   
5. Drivers/Houseboys
   
6. Sisters and brothers of applicants
   
7. Applicants on restricted list (Iraq, Somalia, Yemen)
   
8. Applicants who do not pass the Medical examination
   
9. Husbands of women who have applied for residence visas as sole buyers

How long does the Visa process take?
Visa Application: Approximately 10 - 12 working days for the visa to be issued.
Visa Stamping: Approximately 5 - 7 working days for the passport to be stamped after the required documents are submitted once the Medical process is complete. Kindly note that applications will be accepted only after all required documents are submitted. Visas cannot be processed earlier than indicated, so the applicant must ensure that he/she has enough time in Dubai to complete the process.

What is the procedure for obtaining visa in sales transfer cases?
Customers who purchase a property from previous owners against which an Jumeirah Blues residence visa has been issued will not be eligible until the visa of the previous owner is canceled.
To illustrate:

1. Customer A purchases a unit.
   
2. Customer A applies for a Visa and Jumeirah Blues sponsors his/her visa.
   
3. Customer A sells the unit to Customer B.
   
4. Customer B now wants to apply for a Visa.
   
5. Customer A must cancel his/her (and family's) visa first.
   
6. To cancel the visa, Customer A must submit his/her passport and sign on related forms.
   
7. NO REFUND is made to Customer A. Security Deposit (if applicable) can be refunded through Dubai Immigration.
   
8. Customer B may apply after Customer A has his/her visa duly cancelled. All normal fees apply.

How can I transfer my DEWA accounts?
For Apartments:

1. 1,000/-AED Deposit
   
2. Copy of Passport
   
3. Copy of Completion Certificate
   

For Villas:

1. 2,000/-AED Deposit
   
2. Copy of Passport
   
3. Copy of Completion Certificate

Can I use my Property for commercial purposes?
No, you can not use your residential property for commercial purposes.

Can non locals register the land in their name?
Currently, they can not. Only locals of UAE and GCC countries citizens can register land with the Land Department.

Can Jumeirah Blues provide me with a second home owner manual?
Unfortunately, we can only give one home owner manual per owner. However, please stop by our offices for a photocopy of the manual.

I want to sell my property but haven't paid in full, can I get the keys to show the property to a prospective buyer?
Unfortunately, we can only give the keys to customers after the entire payment has been made. However, if permission is obtained from the Customer Care Manager - keys can be collected by one of the Customer Care Staff who will accompany the customer to his/her property.

Is it possible to get the keys to my home one day before the handover date?
Under normal circumstances, we will issue keys only on or after the handover date. If there is special circumstance under which you need to receive the keys prior to the handover date (subject to complete payment) kindly approach the Property Handover department with your request for consideration.